Online Identity Help Center
Helping you learn about social media rules & guidelines
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What we do

The Online Identity Help Center (OIHC) is part of a research project conducted by researchers at the University of Michigan School of Information and funded in part by the National Science Foundation. We aim to help people understand different social media platforms’ policies and rules about content takedowns.

Education

We provide resources to learn more about social media guidelines and what to do if your content is taken down

Advocacy

We present the stories content takedowns to social media policy makers to help influence positive change

Engagement

We listen to individuals who share their stories and offer additional resources to help them through their situations

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Resources for you

Stories

Meet Axel who successfully got their Twitter account after a surprise ban.

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Meet June who contested Facebook after several of her posts were removed.

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Resources for you

What are your rights to free speech on social media?

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How do you get back your social media account back?

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How do you hack-proof your social media accounts?

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What can you post on your social media account? 

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