Online Identity Help Center
Helping you learn about social media rules & guidelines
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Online Identity Help Center
Social media rights quiz

Read about different common scenarios on social media that can be controversial from a legal perspective, broken down into more understandable explanations.

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Online Identity Help Center
How you can protect your data

Review some tips on how to make sure you are protecting yourself on the internet when it comes to your personal information

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Online Identity Help Center
Have any of your social media posts or accounts been taken down? Let's talk.
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Online Identity Help Center
When is Nudity Allowed on Social Media?
Online Identity Help Center
Social media contacts

Learn the steps you need to take to contest your post  takedown or account ban when you disagree with the decision.

Featured Resource

Social Media Rights & Scenarios

Learn more about your social media rights with these quick educational scenarios. Choose if you think the following hypothetical situations justify content removal, are freedom of speech, or if you’re unsure.

How to file an appeal

Get directions on how to file appeals and understand the behind the scenes of the process. This resource includes instructions for Instagram, Facebook, Twitter, TikTok, and Reddit.

Additional Resources

This resource includes information and links to outside resources that you can turn too if The Online Identity Help Center doesn't have what you're looking for.

What we do

The Online Identity Help Center (OIHC) is part of a research project conducted by researchers at the University of Michigan School of Information and funded in part by the National Science Foundation. We aim to help people understand different social media platforms’ policies and rules about content takedowns.

Education

We provide resources to learn more about social media guidelines and what to do if your content is taken down

Advocacy

We present the stories content takedowns to social media policy makers to help influence positive change

Engagement

We listen to individuals who share their stories and offer additional resources to help them through their situations

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Resources for you

Stories

Meet Axel who successfully got their Twitter account after a surprise ban.

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Meet June who contested Facebook after several of her posts were removed.

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Resources for you

What are your rights to free speech on social media?

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How do you get back your social media account back?

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How do you hack-proof your social media accounts?

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What can you post on your social media account? 

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